Kennett appointed as Coles’ independent arbiter

Supermarket giant Coles has appointed former Victorian premier Jeff Kennett as an independent arbiter of relations with their suppliers, a position he will hold for three years.

Mr Kennett told The City Journal he has dealt with the politics of negotiation for most of his professional life and would be able to offer expertise to help resolve complaints and commercial disputes.

“In short, I’ll be able to bring fresh eyes to a complaint or dispute,” he said.

Mr Kennett said his primary goal as arbiter is to reach a speedy resolution for both parties as well as to “give suppliers confidence” throughout their dealings with Coles.

Coles managing director John Durkan said Mr Kennett’s third-party appointment is a key measure to help resolve disputes and to ensure Coles is held accountable in its commercial business relations.

“We are pleased that Mr Kennett has agreed to accept a part-time role as independent arbiter for the next three years. We accept he has articulated strong views about Coles’ conduct in the past, and that he will do so when and where necessary into the future.

“We believe his reputation as an independent voice will stand any test,” Mr Durkan  said.

It is understood that Mr Kennett will report to the board of Coles annually with a review of the company’s business relations.